Xingnan Trading Co., Ltd. Privacy Policy

Xinan Trade Co., Ltd. of Lixian County (hereinafter referred to as "we") fully understands the importance of personal information to you and will do our utmost to protect your personal information securely and reliably. This Privacy Policy applies to the entire process of using our shopping website (hereinafter referred to as "this website") and related services, aiming to explain how we collect, use, store, share, transfer, and protect your personal information, as well as the rights you enjoy. Please read and fully understand all the contents of this Privacy Policy before using our services. If you have any questions, comments, or suggestions regarding this Privacy Policy, you may contact us through the contact information provided in this Privacy Policy

1、How We Collect Your Personal Information: Personal information refers to any data recorded electronically or otherwise that can identify a specific individual or reflect their activities when used alone or in combination with other information. We will only collect and use your personal information for the following purposes as stated in this Privacy Policy: Registration and Login: When you register an account on our website, you need to provide us with a phone number and set a password. We will verify your identity by sending a text message verification code. You can choose to set personalized information such as a nickname or profile picture, which all fall under your "account information." If you do not provide this information, you will not be able to register and log in to use our products and services, but you can still use browsing and search functions, and we will not collect your personal information. After registration, you can also choose to authorize login using third-party accounts (such as WeChat, QQ, etc.). In this case, we will obtain the account information you authorize to share from third parties (such as profile pictures and nicknames) and bind your third-party account to your website account after you agree to this Privacy Policy. Product/Service Information Display: To show you suitable products or services, we collect your device information (including device model, device name, operating system version, unique device identifier, etc.), browser type, IP address, to optimize the display and sorting of product or service content, adapting it to your device interface. At the same time, to provide you with functions such as search history, browsing records, items saved, stores followed, shopping cart displays, or order item displays, we will collect your browsing information, search records, collection records, follow records, added-to-cart information, and order information on this website. We will analyze your preference characteristics based on the aforementioned information and push you potentially interested products or services, commercial advertisements, commercial text messages, and other marketing information. Among these, personalized recommended products are mainly displayed in specific recommendation modules on the homepage, personal center, and other pages. If you do not wish for us to push personalized products or services to you, you can set this in "Me-Settings-Privacy Permission Settings-Personalized Push Switch." When placing an order and making payment: When you choose to settle for a product or service, we will generate an order for your purchase of that product or service. You need to fill in at least your recipient's name, delivery address, and phone number in the order. The order will also include the order number, information about the products or services you purchased, the amount you should pay, and the payment method. If you need an invoice, you must also provide the invoice title, taxpayer identification number, and the phone number to receive the invoice. All of the above information constitutes your "order information," which we will use for identity verification, transaction confirmation, payment settlement, delivery completion, and providing order inquiries, customer service consultation, and after-sales service. We will also use your order information to determine if there are any anomalies in your transaction to protect your transaction security. After you place an order, you can choose the payment services provided by third-party payment institutions that we collaborate with. We need to share your order number and transaction amount information with these payment institutions to complete the payment function. To understand your payment progress and status, we will collect corresponding payment information from the payment institution of your choice, including payment time, payment method, and payment amount. Product/Service Delivery: After you place an order, we will share your order information with our affiliates or third-party delivery companies that cooperate with us. They will complete the delivery of your order for you. You acknowledge and agree that our affiliates or third-party delivery companies may use your order information in the aforementioned process to ensure that the products you have ordered are delivered safely. Our delivery personnel may assist you with real-name verification based on certain business scenarios or legal requirements when providing delivery services. Customer Service and After-Sales: Our telephone customer service and after-sales functions will use your account information and order information. To ensure the security of your account, our call center and online customer service will verify your identity using your account information. When you need us to provide pre-sales consultation or after-sales service related to your order, we will check your browsing history or order information. When you apply for a refund or return, we need to collect your contact person, contact information, and return address to ensure the completion of the corresponding after-sales service. In addition, when communicating with our customer service personnel in certain special scenarios, you may be required to provide additional information beyond the above, such as requesting us to change your order delivery address, recipient, or phone number. Other additional features: To make your shopping more convenient and enjoyable, enhancing your shopping experience on this website, we may offer some additional features, for example: Location-based services: When you enable location tracking on your device and grant us access to your location information, we can provide you with location-based product recommendations, nearby store searches, and other services. You can always turn off this feature in your device settings; once turned off, we will no longer be able to obtain your location information or provide location-based services. Camera/photo album permissions: When you use functions like taking photos of products for search or uploading product review images, we will request permission to access your camera/photo album. You can refuse these permissions, which may affect your ability to use certain features but will not impact other core functions of this website. Microphone permissions: When you use voice search, we will request permission to access your microphone. You can refuse this permission, which may affect your ability to use voice search but will not impact your ability to use other search methods or other functions of this website

2、How We Use Your Personal Information: We will use the personal information we collect according to this privacy policy, based on the needs of implementing our product functions. For example, to provide you with products or services, process your orders, offer customer service, and conduct data analysis to improve our products and services. We may de-identify or anonymize your personal information so that we can analyze, research, and statistically evaluate it without identifying you personally, providing a basis for improving our products and services and enhancing user experience. This de-identified or anonymized information does not qualify as personal information, and we have the right to use and share this information without further notice or your consent. We will only use your personal information for other purposes, such as sending you personalized ads, conducting market research, or promotional activities, after obtaining your explicit authorization and following relevant laws and regulations. Before using your personal information for other purposes, we will seek your consent again and explain the specific uses and methods to you

3、How We Protect and Safeguard Your Personal Information: Security Measures: We will adopt security protection measures that meet industry standards and use common security technologies to protect your personal information, preventing unauthorized access, public disclosure, use, modification, damage, or loss of your personal information. For example, we use encryption technology (SSL/TLS) for data transmission between your browser and server; encrypt user passwords for storage; and implement multi-factor authentication and access control for databases storing personal information. We also establish comprehensive security management systems and internal emergency response mechanisms for security incidents, regularly assess and improve our security measures to address potential risks. In the event of a personal information security incident, we will immediately activate our emergency plan, take appropriate remedial actions, and promptly inform you of the relevant circumstances as required by laws and regulations. Information Storage Period: We retain your personal information only for the duration necessary to fulfill the purposes outlined in this privacy policy and as required by law. For instance, order information will be retained for a certain period after your order is completed to meet needs such as after-sales service and financial audits; browsing history, search history, and other information will be retained during and after your use of our website for the purpose of providing personalized services and data analysis. When your personal information exceeds the retention period, we will delete or anonymize it. Storage Location: We store user personal information collected within China in China. If it is necessary to transfer your personal information overseas due to business needs, we will comply with the provisions of laws and regulations and ensure that your personal information can be fully protected overseas

4、How to Manage Personal Information: Access and Correct Your Personal Information: You have the right to access and correct your account information and order details registered on this website at any time. You can log in to your account and perform these operations under "Me-Settings-Personal Information" or relevant order management pages. If you find that the personal information we handle about you is incorrect or incomplete, you can make corrections or supplements through the aforementioned channels. If you cannot access or correct your personal information via the above methods, or if the personal information you need to access or correct is not within the scope mentioned, please contact us using the contact information provided in this privacy policy. We will assist you after verifying your identity. Delete Your Personal Information: In the following scenarios, you may request us to delete your personal information: If our handling of personal information violates laws and regulations; If we collect or use your personal information without your consent; If our handling of personal information breaches our agreement with you; If you no longer use our products or services, or if you have canceled your account; If we no longer provide you with products or services. When you submit a deletion request to us, we will process it as soon as possible after verifying your identity, in accordance with legal requirements. If we have shared your personal information with third parties, we will do our best to notify them to promptly delete the relevant information. But please note, in certain circumstances, due to legal and regulatory requirements or technical limitations, we may not be able to immediately respond to your deletion request or fully remove the relevant information. Revoke Consent: For personal information you have authorized us to collect and use, you have the right to revoke your consent at any time. You can do so by turning off related features, modifying permission settings in device settings, or operating through "Me-Settings-Privacy Permissions" on this website. After you revoke your consent, we will no longer collect or use your personal information based on that consent, but any processing activities conducted based on your consent before the revocation remain valid. Log Out Account: You have the right to log out of your account registered on this website at any time. You can follow the "Me-Settings-Account and Security-Log Out Account" path on this website and follow the system prompts to complete the operation. After logging out, we will delete your personal information or anonymize it as required by laws and regulations, unless otherwise specified. Logging out is an irreversible action, please consider it carefully. Before logging out, ensure that you have properly handled your orders, shopping cart, favorites, and other related matters

5、Protection of Minors 'Personal Information: We place great importance on protecting the personal information of minors. If you are under 18 years old, you must obtain written consent from your parent or legal guardian before using our services. We only collect, use, share, or disclose minors' personal information when permitted by law, explicitly agreed upon by parents or legal guardians, or necessary for the protection of minors. If we discover that we have collected minors' personal information without obtaining verifiable parental or legal guardian consent, we will promptly delete the relevant data

6、Privacy Policy Scope of Application: This privacy policy applies only to the shopping website and related services of Lixian Xingnan Trade Co., Ltd., and does not apply to products or services provided by other third parties through our website or services, nor to products or services for which we have separately established independent privacy policies. When you access third-party websites or use third-party services via this site, your personal information may be subject to the privacy policies of those third parties. Please read the privacy policies of these third parties carefully and provide your personal information with caution. This privacy policy does not apply in the following situations: -When you link to other websites or platforms through our website, the privacy policies and data processing practices of those websites or platforms are not governed by this privacy policy; -Information that has been anonymized or de-identified so that it cannot identify you personally, the use and sharing of such information are not restricted by this privacy policy, but we will comply with relevant laws and regulations regarding the use of anonymized or de-identified information

Seven, Privacy Policy Amendments: Our privacy policy may be revised based on business development, changes in laws and regulations, or other reasonable reasons. Without your explicit consent, we will not reduce the rights you are entitled to under this privacy policy. We will publish the amended version of our privacy policy prominently on our website and note the effective date of the amendment. If the amendment involves significant changes to the rules governing the processing of your personal information, we will also notify you via internal messages, text messages, or other means. By continuing to use our services after the amendment takes effect, you agree to be bound by the revised privacy policy.